LOUAY SHERBATJI

Business Development Manager

Operations Manager Luxury Rent a Car Rotana Star Luxury Rent a car — Dubai May 2025 update.. Supervised and deployed a team of 30 drivers to ensure efficient vehicle delivery and collection for clients across multiple locations. Oversaw car preparation, ensuring all vehicles were cleaned, well-maintained, and fully ready for rental use. Coordinated daily operations and schedules to meet customer demands and optimize service efficiency. Resolved customer issues promptly and professionally, maintaining high satisfaction levels and repeat business. Collaborated with the owner on new business development strategies, marketing initiatives, and income growth opportunities. Implemented operational improvements that enhanced service quality and streamlined workflow processes.

Importing Laptops from USA, dealing directly with the University's Colleges, Institutes, Schools & Auctions.

Job Responsibilities • Managerial/Supervisory Effective management of resources and development/implementation of plans and processes. Interprets policies and establishes procedures. Increased awareness and influence of other functions outside of own business area. Decision making often repeated in similar manner - able to choose correct solution or modify existing solution. • Building strong relationships with existing and new clients • Networking and understanding the marketplace • Making compelling propositions and presentations. • Lead the team on all aspects of Creative, Technical and Logistics - motivate the team to devise and deliver original ideas and exceptional product • Financial management of projects and project reporting • Contacting potential clients to establish rapport and arrange meetings. • Planning and overseeing new marketing initiatives. • Network and develop new business opportunities and leads. • Finding and developing new markets and improving sales. • Developing quotes and proposals for clients. • Developing goals for the development team and business growth and ensuring they are met.

Job Responsibilities • Responsible for the development, training and execution of corporate set merchandising and guidelines for the entire retail chain. • Providing input and/or oversees the design and layout of a store, and any other areas where the stocks are displayed, promoted, or sold. • Coordinating merchandising efforts with the Advertising, Buyers and Retail Operations Manager to ensure consistency with the corporate branding and image campaigns. • Developing and training Retail staff on corporate approved Visual Merchandising guidelines and procedures. • Designing Floor plans per store available promotional space and other special events and considerations for each store location. • Determining placement of price tags, security tags and descriptive signs on backdrops, fixtures, merchandise..........etc. • Setting guidelines for the change and/or rotation of window displays (where applicable), interior display areas, in-store shops and signage to reflect changes in inventory or promotion. • Regularly consults with Marketing, Advertising & Promotions, Buyers and Retail Operations Manager to determine type of merchandise to be featured and time and place for each display. • Designs plan-o-grams which make it easier for the shopper to locate the desired category and merchandise and self-select and co-ordinate & accessorize. • Inform about the new arrivals by highlighting them at strategic locations Ο Area Manager. • Setting sales targets and reports. • Maximizing sales and profitability. • Providing my team with a stimulating and supportive environment. • Driving team performance & motivation. • Controlling the training and development of the staff. • Managing the stock availability.

Job Responsibilities. • Ensure the best deal of achieving the projects. • Dealing with consultants and contracting companies. • Follow up and review the job performance with the related team. • Complete responsibilities of the job handling activities until completion. • Payment collections. • Demonstrated organizational skills - organized hospitality functions and meeting with clients. • Built excellent rapport with clients and visitors. • Performed market research surveys on customer needs and requirements. • Generated repeat business through successful client follows up. • Prepared sales order forms and sent weekly sales reports to the senior management. • Maintained accurate and updated client files.

I take full responsibility for managing the store, encompassing all aspects necessary for its success. This includes overseeing purchasing, driving sales, ensuring proper maintenance, recruiting and managing staff, and executing all operational and strategic tasks critical to achieving the project's goals."

• Job Responsibilities • Ensuring high standard of customer service and proactively dealing with customer complaints. • Coordinating with clients within the industry for business development and client relationship. • Monitoring that any paper work including stock invoices and transfer out documentation is controlled and any discrepancies are checked and reported. • Achieve excellence in business development, corporate accounts and relationship management. • Distributing Mobile Phones: Ensuring that various types of mobile phones are delivered directly to shop owners in your network. This requires logistics management, maintaining stock levels, and timely delivery. Selling to Shop Owners: Establishing relationships with shop owners to understand their needs, negotiating prices, and ensuring that they purchase products from you. • Weekly Money Collection: Managing accounts receivable by collecting payments from shop owners on a weekly basis. This involves tracking invoices, maintaining trust, and resolving payment issues. • This mission requires strong skills in communication, negotiation, logistics, and financial management. If you'd like, I can help refine this mission statement for a resume or business proposal.

Job Responsibilities • Stock control, stock replenishment (Reordering), Coordination with the management. • Managing the store sales, Merchandising, Stock availability. • Running the store in the absence of the store manager. • Developing new market and clients for long term business relationship.

Courses in English Language from 1 to 6 in British consult...